Don't let heavy luggage ruin your trip.
Drop your bags at 14 Nguyen Van To, a short walk from Hanoi Train Street. Explore the city hands-free, pick them up whenever you're ready – day or night.
Three steps. Two minutes.
No booking needed – walk in any time or send us a WhatsApp message first.
Drop off & tag
Arrive at our shop and get a secure tag for your luggage. Check-in takes less than 2 minutes.
Secure storage
Your bags sit in a locked area monitored 24/7 by CCTV – with real-time camera access on your phone.
Enjoy Hanoi
Collect your bags anytime you're ready. Train Street, egg coffee, the lake – all hands-free.
Simple, per-bag pricing
Any size bag, backpack or suitcase. Pay at the shop – cash (VND/USD) or bank transfer.
Bags we've looked after
Quick snaps of real luggage from real travellers – taken at drop-off, every day.
14 Nguyen Van To, Hoan Kiem
In the Old Quarter, a short walk from Hanoi Train Street.
- Address
- 14 Nguyen Van To, Hoan Kiem, Hanoi
- Hours
- Open 24/7
- +84 935 136 001
Tip: message us ~30 minutes before you arrive – drop-off and pick-up are even faster.
A few nearby spots loved and recommended by me.
Leave your bags with us, then walk to these. Tap a number for details and walking directions from Caby.
Your travel desk on
Nguyen Van To
Tap a service for full details, then message us on WhatsApp to arrange it.
Good to know
How much does luggage storage cost at Caby?
40,000 VND per bag for under 3 hours, or 60,000 VND per bag for the full day. If you book on the Bounce app, app pricing applies (about $3–4.50 per day, insurance included).
Is it safe to leave my bags?
Every bag gets a secure tag and is kept in a locked area monitored 24/7 by CCTV. You can even check the camera live on your phone.
What are your opening hours?
We're open 24/7, so you can drop off and pick up at any time, day or night.
Do I need to book in advance?
No. Just walk in – check-in takes less than 2 minutes. You can also message us on WhatsApp first, or reserve on the Bounce app if you prefer.
Where exactly are you?
14 Nguyen Van To, Hoan Kiem, Hanoi – in the Old Quarter, a short walk from Hanoi Train Street.
Can you bring my bags to the airport?
Yes. Luggage delivery to Noi Bai Airport is 200,000 VND (1 big suitcase + 1 backpack); for more bags we recommend a car (300,000 VND). Private airport transfers start at 300,000 VND.
Can I store bags for several days?
Our daily rate is 60,000 VND per bag. Message us on WhatsApp for multi-day storage and we'll sort it out.
Bags off. Hanoi on.
Walk in any time – we're open 24/7 at 14 Nguyen Van To.